Shipping policy
Shipping Policy
Thank you for shopping with Essence & Abode. Every item is thoughtfully designed and carefully crafted in our workshop.
Processing Time
Orders are typically processed and shipped within 1–3 business days. During holidays, promotions, or periods of high demand, processing times may be slightly longer.
Shipping Rates
- Free standard shipping on orders over $35 (U.S. only).
- Orders under $35 are charged a flat shipping rate calculated at checkout.
Estimated Delivery Times
Standard shipping typically arrives within 3–7 business days after your order has shipped. Delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. We are unable to guarantee address changes once an order has been placed.
Lost or Delayed Packages
If your package appears lost or experiences significant delays, please contact us at alfred.watkins0421@icloud.com, and we will do our best to assist you.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the item and packaging so we can make it right.
Questions
If you have any questions about shipping, please contact us at alfred.watkins0421@icloud.com.